Zoho CRM is the name of an on-demand, SaaS-based customer relationship management (CRM) software solution designed to manage sales, marketing, contacts, customer support and other business functions.
Zoho CRM is available in a number of editions. Basically, this means different packages with different feature sets, allowing business owners to choose the features that meet specific business requirements while controlling the overall cost of the CRM package. Zoho.com offers Free, Standard, Professional and Enterprise editions of its CRM software.
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